Personal information FCI collects and the reason why FCI collects information are to create and foster ongoing customer relationships. In the normal course of this process, FCI obtains and retains non-public (personal) information about you, which is transmitted to us directly by you. This information includes your name, address, tax identification number, approximate age and investment experience, trading history, account balances and other similar information. In addition, the Futures Commission Merchant (“FCM”) may obtain information about you from FCI’s affiliates, credit reporting services, regulatory information providers and similar entities. FCI limits such information to such facts as are necessary to offer accurate and superior service in the normal course of business as it relates to your investment carried with FCI.
Use of Personal Information
FCI uses your personal information for two general purposes:
First, FCI uses the information to activate an investment for you and/or to make
changes or additions to information previously provided to us to make an investment for you.
Second, FCI uses the information in the normal course of business to transmit account activity statements and related documents to you relating to activity in your investment with FCI.
Disclosure of Personal Information
FCI takes very seriously their responsibilities to keep your personal information private. FCI will not disclose non-public personal information about its customers unless as permitted by law and in the following instances:
I. In processing or servicing of products or services offered by FCI that have been consented to, requested by or authorized by the customer.
II. FCI may share your personal information as is necessary to conduct credit history checks, process or collect payments, or to service your account.
FCI may be required to disclose personal information by law or legal process for a
variety of reasons, including protecting and defending the rights or property of FCI and periodically reporting trading gains or losses as required by the Internal Revenue Service. FCI may also be required to disclose personal information to the regulatory bodies whose jurisdiction we are subject to.
IV. Except under the circumstances described above, FCI will not disclose any of your personal information to unaffiliated third parties, unless specifically authorized by you in writing to do so.
The confidentiality and conditions of this agreement will continue to be maintained even when you cease to do business with FCI.
How FCI Protects Personal Information
FCI takes reasonable measures to protect your personal information from unauthorized access through the use of physical security, and use and access policies for employees. FCI safeguards customer information from unauthorized access by limiting the number of employees permitted to access such information through personalized staff passwords, securely locked paper documents and by having in place a process for disciplinary action where appropriate.
Information Sharing with Affiliates of the Companies
By law we are permitted to share information with our affiliates and subsidiaries related to our transactions and experiences with you, it is the policy of FCI to limit such information to such facts as are necessary to offer accurate and superior service in the normal course of business as it relates to your investment carried with FCI.
Children Under Thirteen
FCI does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from FCI and/or its affiliates by contacting us here:
141 W. Jackson Blvd., Suite 4106
Chicago, IL 60604
Accuracy of Personal Information
On an ongoing basis FCI evaluates our efforts to protect your personal information and ensure its accuracy. Should you identify any inaccuracy in the personal information included in any communication you receive from FCI, please notify FCI immediately at 888-942-7829/312-726-0500. FCI will take reasonable steps to ensure it is corrected on a timely basis.
Effective May 18, 2018